9 levels of service by ARAMIS

High-quality service is an integral part of efficient work with our customers.

Therefore, we offer a 9-level service support for the sustainable development of our clients’ business at all stages of cooperation.

 

Maintenance requests accepted
24/7
Technical support by phone
Mon - Fri from 9.00 to 18.00

Service provision is supported by

mini servisnyj viddil

Service department

We are always happy to help and try to do so in a way that saves you time, so our service has the following levels of support: hotline, remote diagnostic system and field service teams. We have an on-going technical support phone line to assist customers with basic questions within the shortest time possible. Remote diagnostics is the possibility of remote Internet connection to the laser complex and carrying out diagnostics. Professional technical and maintenance support service is aimed at solving any problems on the customer's site.
aramis navchannya

ARAMIS Academy

In Aramis Academy training center on the basis of its own production site, ARAMIS Company provides regular trainings of the customers’ qualified specialists as Technologists and Operators. The 4-day theoretical and practical training course includes mastering the skills required to start fully functional work on ARAMIS laser machines, as well as taking the certification test based on the results of the training program.
img 33 1

Finance department

Your money will remain active even when the machine is already operating in the shop and bringing you new income, and payment can be made in installments over a comfortable period of time for your convenience.
For the customers who prioritize the rational allocation of financial resources and continuous development, ARAMIS offers assistance to secure financing for new equipment.
departments 03

Technical department

Identification of technological modes for production of the customer’s standard items. Preparation of the equipment placement and arrangement plan on the customer’s manufacturing site, taking into account the premises’ technical condition and layout. Scheduled maintenance of the equipment.
02

Sales department

Consultation on technical parameters and capabilities of machines. Advising on the selection of technologies for solving the customer's specific tasks. Manufacturing of customer's sample parts for specific types of metal. Production cost calculation of the customer's sample parts for the subsequent calculation of the equipment payback period. Demonstration of the equipment in operation in the mode of solving the tasks set by the customer. Individual selection of equipment, based on the analysis of technology, scope and needs of the customer’s production. Preparation of the equipment placement and arrangement plan on the customer’s manufacturing site. Selection of small features of the electrical network. Selection of technological modes for manufacturing of the customer’s standard parts.
mini servisnyj viddil
Service department
aramis navchannya
ARAMIS Academy
img 33 1
Finance department
departments 03
Technical department
02
Sales department

ARAMIS offers cooperation with specialists and loyalty to the clients. We care about every customer and strive to provide high-quality service at every stage of interaction with us. We understand how important it is for production to receive a high-quality system and have the productivity to execute the orders. We understand how important additional service is, whether it’s a routine maintenance checkup or a component upgrade. And, of course, we understand the importance of proper financial planning.

man-02

Need a consultation?

Select the required section from the list

These topics might be of interest for you

aramis lazerna golovka rizannya
Різка
Галузеві рішення
How to maximize profits for manufacturers of metal products in 2023. Laser cutting of metal

What is laser cutting of metals? Metal laser cutting is a process where a laser beam is applied to cut metal parts to a specific size and shape. This method of metal processing is the most precise and efficient compared to other cutting methods, such as plasma cutting or gas cutting.

More details
prolifter afx base
Галузеві рішення
Різка
AFX-Base laser system from ARAMIS

This machine features: Ytterbium fiber laser Linear motors Suitable for cutting of metal in large amounts. Vector speed up to 250 m/min Cutting speed up to 60 m/min Accuracy of positioning and repeatability: 0.01 mm  Laser source power: 2-6 kW 4 monitoring cameras.

More details
by obladnannya dlya rizku metalu
Різка
Галузеві рішення
Used Laser Metalworking Machines: Conveniences and Risks in Ukraine

In case of industrial equipment, the decision to purchase used equipment requires careful consideration. This is especially true for used laser cutting machines, a technological asset that can be a blessing or a curse depending on the specific circumstances.

More details
garantiya 10
Різка
Галузеві рішення
Metal cutting: outsource to contractors or use own machine?

Advantages of ordering metal cutting services Provision of metal cutting services by a professional contractor can provide many advantages for the business. Here are some of the main ones: 1. Cost effectiveness: Outsourcing can be more cost-effective than purchasing of in-house equipment, especially for companies with small production volumes. It eliminates the need for expensive […]

More details
afx base 1530ld 3kw raycus) + №342 Компрессор tidy 20 compact + МФР, ІНТЕЛКОМ, ТОВ м.Івано Франківськ 01.09.2023
Різка
Галузеві рішення
How to choose a laser machine for metal cutting?

How to choose a laser machine for metal cutting? Owners of industrial enterprises for the manufacture of metal products are paying increasingly careful attention to laser machines for metal cutting, which feature versatility, reliability and high precision. That goes without saying: when purchasing such equipment, the question arises quite naturally – what characteristics of the […]

More details
lwm 12
Зварювання
How to choose the right manual laser welding system

Understanding the basics of manual laser welding systems Before going deeper into the specificity of choosing a manual laser welding system, it is important to understand the basics of this technology. A manual laser welding system usually consists of: ✓  laser source, ✓ optical welding manipulator, ✓  cooling system ✓  control unit. Laser source creates a concentrated energy flow, […]

More details
герой думає про
Різка
Laser or plasma machine for metal cutting? Which one is better?

Metalworking technologies have been evolving for several centuries and offer a wide range of options for solving the issue. Today, the most popular options are laser and plasma cutting. Let’s take a look at which method is better. To be honest, this question is not a valid one, as each type of machine tool is […]

More details
<
>
Message sent. Thank you!
Send inquiry
Send inquiry
Send inquiry
Send inquiry
Send inquiry
Leave your feedback
Evaluate
Leave a comment